Kade Kimber

Client Experience StrategistKeynote SpeakerCreator of Gift Intelligence™
Kade Kimber

Making brands feel less interchangeable.

I help companies turn scattered client touchpoints into a more intentional experience, so relationships get stronger, clients have more reasons to stay, referrals become more likely, and long-term value grows.

I look across marketing, communications, events, gifting, onboarding, appreciation, follow-up, and other touchpoints to identify the interactions that shape how clients feel, what they remember, and how likely they are to keep choosing you. From there, I turn those insights into a strategy the organization can actually use.

Client Experience ConsultingSpeaking & WorkshopsGift Intelligence™
Advisory
Client experience consulting
Speaking
Keynotes and workshops
Based in
Raleigh, North Carolina

● Trusted by
The Ritz-Carlton
Marriott
SAS
Morgan Stanley
CAPTRUST
Northwestern Mutual
Lee & Associates
Advance Auto Parts
Jefferson Wells
[ 01 ] / Services

How I help companies become harder to replace.

[ 02 ] / Thinking

A few things I believe about client relationships.

On attention

Most businesses are trying to stay top of mind when they should be trying to matter.

On cadence

Frequency is not closeness.

On perception

Companies spend a fortune looking premium while ignoring the moments that actually make them feel premium.

On memory

A few meaningful experiences will outperform a flood of forgettable ones.

On strategy

The strongest relationship strategies rarely feel like strategy to the person on the other end.

[ 03 ] / Authority

Built across enterprise marketing, client relationships, and strategic gifting.

My approach combines corporate marketing leadership with years of hands-on work helping companies strengthen client relationships through strategy, touchpoints, and gifting.

20yrs
Enterprise marketing leadership
Fortune 500, global, and growth-stage brand experience
9
Countries
Marketing leadership across international markets
$6B+
Business line supported
Led marketing strategy at enterprise scale
[ 04 ] / Strategic Gifting

Gift Intelligence

My advisory work spans the full client experience, and gifting is one strategy I may recommend when it has a clear role to play.

Gift Intelligence is my strategic framework for using gifts to support client experience, retention, referrals, loyalty, and long-term relationship value. It helps make gifting more intentional and less generic, transactional, or disconnected from the larger strategy.

I also offer gifting strategy as a standalone consulting or workshop engagement for organizations that want to make business gifting more intentional, scalable, and effective.

Explore Gift Intelligence
● Curated Corporate Gifting

Looking for
curated gift boxes?

Kimber & Oak is my corporate gifting company, offering custom-curated gift boxes for client appreciation, events, employee recognition, and relationship-building campaigns.

When gifting is the right move, Kimber & Oak can turn the strategy into a custom-curated gift experience, with the message, packaging, timing, and delivery built around the relationship goal.

Visit Kimber & Oak
● Free diagnostic

How relationship-driven is your growth?

A three-minute scorecard across five drivers that shape retention, referrals, and how memorable your brand really is. You’ll get a clear view of your strongest area and your biggest opportunity.

No email address required to see your results.

Three minutesFive driversInstant results
Take the
scorecard
An invitation

The relationship is the one thing competitors can’t copy.

Most companies know this. Few do anything deliberate about it. If you want to be one that does, let’s talk.

Client Experience Consulting Speaking & Workshops Gift Intelligence™
kade@kadekimber.com/in/kadekimber